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Checkout and confirmations

Checkout is where Syncli turns booking intent into a confirmed appointment or order.

What checkout should support​

  • Secure payment collection
  • Deposits where needed
  • Clear success or cancel outcomes
  • Order confirmation after payment

The product includes public checkout, WhatsApp checkout, payment redirect, and success or cancel outcomes. That means the checkout experience can vary depending on how the booking started and which payment method is used.

Best practice​

Always test the full checkout flow after making changes to pricing, availability, or payment settings. A booking flow is only complete when the customer can finish payment and receive clear confirmation.