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Orders and statuses

The Orders area gives you a working view of booking and purchase activity.

Use it to

  • Review incoming orders
  • Open order details
  • Track where a booking or purchase sits in its lifecycle
  • Check whether checkout and confirmation steps completed as expected

Why it matters

Orders are one of the fastest ways to verify whether the booking flow is working as expected. If something looks wrong in customer communication or payment collection, start here.

Operational habit

Review orders regularly, especially after launching new services, pricing changes, or campaigns that drive more traffic into WhatsApp booking flows.